Terms of Service

Effective Date: February 2, 2026  |  Last Updated: February 2, 2026

1. Acceptance of Terms

Welcome to Pinned.life (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Pinned.life website, mobile applications, and all related services (collectively, the “Platform”). By creating an account, accessing, or using the Platform, you (“User,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, do not use the Platform.

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or in-app notification. Your continued use of the Platform after such notice constitutes acceptance of the revised Terms.

2. Eligibility

You must be at least eighteen (18) years of age to create an account or use the Platform. By using the Platform, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. The Platform is not intended for use by minors under 18 years of age.

3. Description of Service

Pinned.life is a “Peptide Safety First” platform designed to help users track, schedule, and manage peptide use safely. The Platform provides:

  • FREE Tier: Mobile companion app (iOS and Android) with peptide scheduling, safety alerting, and medical compatibility warnings.
  • OPTIMIZER Tier: Access to the Pinned.life web application with detailed tracking, optimization of stacking protocols, and advanced logging and analytics.
  • ELITE Tier: AI-powered analysis of user-entered data, AI-generated insights regarding peptide stacking patterns, and the ability to import additional health metrics (e.g., wearable data, lab markers, biometric tracking).

Pinned.life does NOT sell, distribute, manufacture, or supply peptides or any other substances. The Platform is a tracking, scheduling, and educational tool only.

4. Medical Disclaimer

THE PLATFORM DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

All information provided through the Platform, including but not limited to safety alerts, dosing calculations, pharmacokinetic simulations, scheduling recommendations, stacking analysis, and any other output, is for educational and informational purposes only. Nothing on the Platform should be construed as professional medical advice, a recommendation to use any substance, or a substitute for consultation with a licensed healthcare professional.

Your use of the Platform does not create a physician-patient, clinician-patient, fiduciary, or professional advisory relationship between you and the Company.

The Platform is not a medical device, diagnostic tool, or clinical decision support system and is not regulated as such.

The Platform is not intended for use in medical emergencies. If you believe you are experiencing a medical emergency, call emergency services immediately.

The Company does not guarantee that safety alerts, contraindication databases, or compatibility warnings are complete or up to date. The safety information provided may not reflect the most current research, regulatory changes, or newly identified risks.

You acknowledge and agree that:

  • You will consult with a qualified, licensed healthcare professional before beginning, modifying, or discontinuing any peptide protocol or health regimen.
  • The Platform’s safety alerts and warnings are informational aids and do not constitute medical guidance.
  • Any decisions regarding your health, treatment, or use of substances are made solely at your own discretion and risk.
  • The Company is not responsible for any health outcomes, adverse reactions, injuries, or damages arising from your use of the Platform or reliance on information provided therein.

5. Research and Experimental Substance Disclaimer

Many peptides referenced or tracked on the Platform may be classified as experimental, research-use-only (RUO), investigational, or otherwise not approved for human use by regulatory agencies including but not limited to the U.S. Food and Drug Administration (FDA), the European Medicines Agency (EMA), or equivalent bodies in your jurisdiction.

The inclusion of any peptide on the Platform does not constitute an endorsement, recommendation, or approval of its use. The Platform provides tracking and informational tools only and makes no representations regarding the safety, efficacy, legality, or suitability of any substance for any purpose.

You are solely responsible for ensuring that your acquisition, possession, and use of any substance complies with all applicable laws and regulations in your jurisdiction. The Company makes no warranty that any substance referenced on the Platform is legal in your region.

The Platform may reference substances that are controlled, restricted, or prohibited in certain jurisdictions. The Company does not condone illegal activity. Users agree not to use the Platform to facilitate unlawful acquisition, distribution, or use of controlled substances.

6. AI Disclaimer

The Platform’s ELITE tier and certain features utilize artificial intelligence (“AI”) and machine learning technologies to generate analyses, insights, and recommendations based on user-entered data. You acknowledge and agree that:

  • AI-generated outputs may be inaccurate, incomplete, misleading, or otherwise erroneous.
  • AI outputs are not a substitute for professional medical, scientific, or clinical judgment.
  • The Company does not guarantee the accuracy, reliability, or completeness of any AI-generated content.
  • You should independently verify all AI-generated information before making any decisions based upon it.
  • The Company is not liable for any actions taken or not taken based on AI-generated outputs.

7. Assumption of Risk

By using the Platform, you expressly acknowledge and assume all risks associated with:

  • The use, administration, or consumption of peptides or any other substances you choose to track on the Platform.
  • Reliance on any information, data, calculations, or outputs provided by the Platform, including AI-generated content.
  • The decision to use experimental, research-use-only, or unapproved substances.
  • Any health consequences, side effects, adverse reactions, or injuries that may result from your activities.

You agree that the Company bears no responsibility for any harm arising from your use of the Platform or substances tracked therein. You acknowledge that certain peptides may lack long-term human safety data and that unknown risks may exist. This assumption of risk is a material condition of your access to and use of the Platform.

8. User Accounts

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain and promptly update your account information.
  • Maintain the confidentiality of your login credentials.
  • Accept responsibility for all activities that occur under your account.
  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts at our sole discretion for any violation of these Terms or for any other reason we deem appropriate.

9. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation.
  • Provide false, misleading, or fraudulent information to the Platform.
  • Attempt to gain unauthorized access to the Platform, other user accounts, or computer systems or networks connected to the Platform.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Platform.
  • Use the Platform to develop competing products or services.
  • Share, sell, or transfer your account access to any third party.
  • Use automated systems (bots, scrapers, crawlers) to access the Platform without prior written permission.
  • Transmit viruses, malware, or other malicious code through the Platform.
  • Harass, abuse, or harm other users of the Platform.
  • Use the Platform to promote the sale, distribution, or unauthorized use of controlled substances.

10. Subscription Billing and Auto-Renewal

10.1 Subscription Plans

The Platform offers paid subscription plans (OPTIMIZER and ELITE) with features as described on our pricing page. Prices are subject to change with reasonable notice.

10.2 Auto-Renewal

All paid subscriptions automatically renew at the end of each billing cycle (monthly or annual, as selected) unless you cancel before the renewal date. By subscribing, you authorize the Company to charge your designated payment method on a recurring basis.

10.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds will be issued for partial billing periods, except as required by applicable law.

10.4 Free Trials

We may offer free trial periods for paid subscriptions. Unless you cancel before the trial ends, your subscription will automatically convert to a paid plan at the then-current rate.

10.5 Price Changes

We may change subscription prices with at least thirty (30) days’ prior notice. Continued use after a price change constitutes acceptance of the new pricing.

11. Intellectual Property

All content, features, and functionality of the Platform, including but not limited to text, graphics, logos, icons, software, algorithms, pharmacokinetic models, safety databases, and data compilations, are the exclusive property of Pinned.life or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, or otherwise exploit any Platform content without our prior written consent.

12. User Data and Content

You retain ownership of any data you input into the Platform (e.g., health metrics, injection logs, lab results). By using the Platform, you grant the Company a limited, non-exclusive license to process your data solely to provide, improve, and maintain the Platform’s services to you. Our use of your data is further governed by our Privacy Policy.

The Platform provides data export capabilities (CSV/JSON) so you may retrieve your data at any time.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PINNED.LIFE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or goodwill.
  • Personal injury, bodily harm, illness, or death arising from use of the Platform or reliance on its content.
  • Damages arising from the use of experimental, unapproved, or research-use-only substances.
  • Damages arising from inaccurate, incomplete, or erroneous AI-generated outputs.
  • Damages resulting from unauthorized access to or alteration of your data.

IN NO EVENT SHALL THE COMPANY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE ABOVE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

14. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Pinned.life, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of or inability to use the Platform.
  • Your violation of these Terms.
  • Your use, administration, or consumption of any substance tracked or referenced on the Platform.
  • Any health consequence, injury, or adverse reaction you experience.
  • Your violation of any applicable law or regulation.
  • Your infringement of the rights of any third party.

15. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY INFORMATION, CONTENT, CALCULATIONS, OR OUTPUTS PROVIDED THROUGH THE PLATFORM.

The Company does not guarantee that security measures will prevent unauthorized access to your data. Certain features may be labeled as beta, experimental, or preview features. These features may contain errors and are provided without any warranties. The Company does not represent or warrant that the Platform complies with any specific regulatory framework applicable to the use of peptides in any jurisdiction.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or other applicable legislation that cannot lawfully be excluded.

16. Account Termination

We may suspend or terminate your account and access to the Platform at our sole discretion, without prior notice, for conduct that we determine violates these Terms, is harmful to other users, or is otherwise objectionable.

Upon termination, your right to use the Platform ceases immediately. You may request export of your data prior to termination. The Company may retain certain data as required by law or for legitimate business purposes.

Sections that by their nature should survive termination (including, without limitation, Sections 4, 5, 6, 7, 11, 13, 14, 15, 17, and 18) shall survive termination.

17. Dispute Resolution

17.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact us at admin@pinned.life to attempt to resolve the dispute informally. The parties agree to use reasonable efforts to resolve any dispute within thirty (30) days of written notice.

17.2 Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform that cannot be resolved informally shall be resolved by binding arbitration administered by the Australian Centre for International Commercial Arbitration (ACICA) in accordance with its Arbitration Rules in effect at the time of the dispute. This agreement to arbitrate applies regardless of your country of residence.

The seat of arbitration shall be Brisbane, Queensland, Australia.

The arbitration shall be conducted in English.

The arbitrator’s decision shall be final and binding on the parties.

17.3 Individual Proceedings Only

To the maximum extent permitted by law, any arbitration or legal proceeding shall be conducted only on an individual basis and not as a class, representative, or consolidated action.

17.4 Injunctive Relief

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in a court of competent jurisdiction located in Queensland, Australia, to protect its intellectual property or confidential information.

18. Governing Law

These Terms are governed by and shall be construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law principles.

Subject to Section 17 (Dispute Resolution), the parties submit to the exclusive jurisdiction of the courts of Queensland, Australia.

19. General Provisions

19.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding your use of the Platform and supersede all prior agreements and understandings.

19.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19.3 Waiver

The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. The Company may assign these Terms without restriction.

19.5 Force Majeure

The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemics, or service provider outages.

20. Contact Information

If you have questions about these Terms, please contact us at:

Pinned.life
Email: admin@pinned.life